The Decisions Automation Platform provides a complete set of tools for building software applications. Every element of the Platform is reusable, streamlining application development. The Platform includes a full featured graphical workflow designer and business rule engine for modeling and automating business process. An easy to use drag-and-drop forms designer allows for the collection of data from end users. All data that is collected through the process, end user interaction, and integrations with external data sources is leveraged by the Decisions Reporting and Dashboard Engine.
When systems talk to each other they can make beautiful music. The Decisions Integration engine provides connections to: any .NET API or datatype, any web or WCF service, HTTP, FTP, MYSQL, MSSQL and Oracle databases, custom .NET interfaces, IMAP, POP, SMTP.Learn More
We like to talk, and so do you. Decisions integrates telephony and text services easily with drag-and-drop components that are ready to be put inside your flows. You can process incoming calls, initiate voice conversations, and even automate SMS/Text Message conversations. All without writing any code.Learn More
What is going on? Give the right data and functionality to the right person. Completely customizable portals provide secure role and scope based access to data and processes. All of the reports and dashboards in the portal are drill-down enabled. Our white-label approach allows you to match your overall look and feel as needed, while at the same time providing for optimized mobile and cross-browser access.Learn More
Enhance the capabilities of Orchestrator and Service Manager to include tools for people and processes. Decisions pushes beyond run book automation for role-based intelligence and automated processes surrounding the end user. We provide the building blocks so you can make System Center even better.
Cumulus, stratus, nimbus, cirrus… we like clouds, and with Decisions you can automate them. Create servers on demand and pay for them when you`re using them. Our workflow platform was designed to run in the cloud and manage the cloud at the same time, using processes like these: Server on Demand, Batch Processing, Image Management, Auditing, and more.Learn More
Mother may I? Approvals. Intelligent. Auditable. The Decisions Automation Platform can provide auditable approval capabilities to your application. In conjunction with business rules, the approvals can be automatically routed, approved, denied, and queued. Decisions includes a rich library of ready to go approval processes such as new hire, vacation requests, expense approval and many more.Learn More
Got a problem? Simplify customer support by incorporating ticketing processes into your business processes. You can integrate your web services with Decisions ticketing processes in the cloud without writing any code. Populate user information from Active Directory or others. With Decisions you can save time and make your customers happy. We believe that the best ticket is the one that is never opened.Learn More