Government / Education / Defense

Public sector institutions regularly deal with large user bases and complex rules and routings. Decisions has helped government institutions manage processes like:

Case Management

Whether it is requests for maintenance of government facilities or requests for visitor approvals, case management involves a sequence of task creation, routing and approval. Decisions can manage these processes end to end.

Licensing Administration

Government licenses of many kinds involve certain requirements, documentation and approvals. Decisions rule and workflow engine help streamline licensing approval and maintenance.

Department of Transportation - License and Title Registration and Fee Management

Decisions rule engine is helping states manage the calculation of registration and tax fees based on the age, make and model of vehicle.


Government service sign-ups can run into hundreds of thousands and millions of accounts. Decisions can scale, both on-premise and in the cloud to manage extremely high transaction rates and data storage.