Content Intelligence Engine
AI Native Modular Claims Document Assembly Software for P&C Insurance Carriers. SOC 2 · ISO 27001 · HIPAA · GDPR Ready
AI Native Modular Claims Document Assembly Software for P&C Insurance Carriers. SOC 2 · ISO 27001 · HIPAA · GDPR Ready
FASTER DRAFTING TIME
EXTRACTION ACCURACY
DOCUMENT COUNT REDUCTION
YEARLY FINES SAVED
Create once, deploy everywhere — across every state, LOB, and format.
Connect modules to every document that needs them, automatically.
Change a clause once. Every connected document updates instantly.
Omitting a line, changing a word, or even using the wrong font can lead to thousands of dollars in fines imposed by state regulators. Every year, $200M in fines are levied against insurers. More than 80% of insurers checked are fined. 30% of fines due to improper documentation.
A growing mid-market P&C insurer had a five-year expansion plan. Every new state or line of business meant more compliance documents, all managed manually. Regulations changed, inconsistencies accumulated, and expansion planning consumed weeks of effort before a single new policy was sold.
They needed to scale. Their document process wouldn’t let them.
The cost of a poor claims experience compounds quickly. Here’s what the data says.
Three easy steps to automate 50% of all claims documentation in 60 days.
Plug into Guidewire, Snapsheet, Duck Creek, or any legacy system. Our AI analyses, classifies, and tags your existing templates, workflows, and forms.
Convert legacy templates into smart, reusable content blocks with conditional logic and jurisdictional rules — consolidating thousands of files into intelligent templates. No code required.
Automate template monitoring, workflows, and QA. Scale to new geographies, lines, and demographics with minimal changes to existing operations.
of adjusters would consider leaving without adequate support
to replace a single adjuster, plus 6–12 months to full productivity
of the insurance workforce could retire by 2035 — 6 retirees for every 1 new entrant
Every metric sourced from industry research and validated carrier deployments — not modelled projections.
Reduce per-page processing from 5 minutes to under 30 seconds. A 5× faster letter cycle that compounds across every adjuster on your team
Achieve >99% extraction accuracy. Eliminate the $25-per-claim rework cost that silently erodes margins.
Consolidate 150 legacy files into 20 smart templates. Shield from $42,000+ fines.
Content Intelligence Engine (CIE) goes live in as little as 4 weeks. Pre-built connectors for Guidewire, Snapsheet, and Duck Creek eliminate the lengthy integration work typical of legacy platforms. Most carriers automate 44% of claims documents within 90 days of go-live.
No. CIE connects to your existing core systems via REST API — Guidewire, Snapsheet, Duck Creek, or any legacy system. No rip-and-replace required. Your existing workflows remain intact; CIE augments them.
The most important capabilities to evaluate are: source-agnostic intake that handles every format and channel; modular template architecture; state and business-specific conditional logic, and native integrations with core systems. Beyond features, look at time to value — the best claims processing software goes live in weeks, not quarters, and shows measurable impact on drafting time and error rates within 90 days.
CIE is SOC 2 Type II, ISO 27001, HIPAA, and GDPR certified. Every document has a tamper-proof audit trail. Role-based access controls and AI governance guardrails are built into the platform.
Three pressures are converging at once. The workforce is shrinking — 50% of insurance adjusters could retire by 2035, attrition is running at 10% annually, and each replacement costs $50K–$75K with 6 to 12 months to full productivity.
The workload is growing as well. 83% of adjusters say workloads have increased, and document burden is the primary driver.
And the financial window is open — carriers are sitting on their strongest underwriting results in years, with CFOs actively investing in operational efficiency before conditions shift. Automation adopted now builds a cost advantage that is hard for late movers to close.
See how CIE automates your claims documents, cuts costs, and protects the premiums on your book. Tailored demo for your LOBs in 30 minutes.