Decisions Blog

Business Metrics

by James Davidson, on June 19, 2018

Why Business Metrics? William Edwards Deming was a pioneer in Engineering, Statistics, and Process Optimization. He was instrumental in the spectacular rise of Japanese Industry after World War II (among many other achievements). One of the …

Version 5.0 GA Released

by Gordon Jones, on June 18, 2018

Last week we launched our General Availability release of Decisions 5.0. With the GA launch we have moved beyond the Beta stage and Version 5.0 is ready and recommended for production environments. Version 5.0 is …

Master Data Management

by James Davidson, on June 11, 2018

One of the most important topics when it comes to automating your processes is Master Data. Master Data is an often-forgotten key element of process optimization. As your company grows, complexity increases and the need …

Analysis & Scoping a Workflow Project

by Gordon Jones, on June 4, 2018

There’s a saying that a picture is worth a thousand words, and how true that is. A layout drawing of a home plan will give you a better idea as to what that house looked …

System Migration

by James Davidson, on April 18, 2018

There is an old saying in business, “what got us here, won’t get us there”. At some point in the lifetime of your business you will undoubtedly outgrow the processes and the systems that helped …

Achieving a Goal Instead of Fixing a Problem

by Becky Simanowski, on March 29, 2018

At Decisions, when a client contacts the support team with a problem or a question, they should expect and receive more than simple technical support. While it could be satisfactory enough to receive a fix …

Get to Know Decisions Support

by Becky Simanowski, on March 20, 2018

At Decisions, we offer ongoing support as part of the platform. Our support team is more than mere technical support. The team prides themselves on not only being able to answer any questions you might …

Make vs Buy: Why Not Have the Best of Both?

by James Davidson, on March 14, 2018

When it comes to leveraging software to gain a competitive advantage for your organization, one of the most important decisions is whether to “Make” or to “Buy” that software. There are advantages and disadvantages to …

Applying Machine Learning with Decisions

by Gordon Jones, on March 5, 2018

Barely a day goes by without some incredible story regarding the advancements being made in machine learning. Aside from beating humans in Jeopardy, Chess, and Go, machines have also advanced incredibly fast in areas like …

How the Software You Use Positions Your Business in the Market

by Kevin Lindquist, on February 23, 2018

I get to talk to a wide range of roles during the day here at Decisions. In the morning I could be talking to an IT executive at a financial services organization in the UK. …

New Case Management Designer (Ver 5.0)

by Gordon Jones, on February 21, 2018

The Decisions platform has always handled case management well and with the release of version 5.0 we take case management to the next level. We added a new visual design tool to enable the rapid …

6 Reasons to Download Decisions 5.0 Beta

by Gordon Jones, on January 30, 2018

Later this week Decisions will be launching a beta release of our latest version 5.0. Like all previous versions it is backward compatible so all your workflows and rules developed previously will run in version …

False Missile Alarms – A Workflow and Rule Problem?

by Kevin Lindquist, on January 18, 2018

In recent weeks, both the State of Hawaii and Japan have sent out mass alarms to their entire populations that have proven to be human error. In follow up news coverage from Business Insider on …

2018 Targets

by Gordon Jones, on January 9, 2018

I hate to burst your bubble but your 2018 targets may already be in trouble. If your targets are anything like mine, they show improvements quarter to quarter throughout the year. Here at Decisions we’ve …

Two Ways BPM Improves the Customer Journey

by Kevin Lindquist, on November 29, 2017

A big trend I’ve seen this year with several of the new customers we’ve brought on board here at Decisions is how BPM is being used to improve the experience of their customers at different …

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