Decisions Blog

Decisions v9.16: AI-Powered Design, Enhanced Collaboration, and a Modern User Experience 

  The pace of AI innovation is accelerating, with new advancements emerging almost daily — and it can be challenging to identify which ones truly make a difference. At Decisions, we’re focused on ensuring innovation serves …

Orchestrating the Future of Lending: Decisions Joins the 2025 Canadian Lenders Summit 

  For the first time, Decisions is heading to the Canadian Lenders Summit, and we’re bringing something lenders have long been waiting for: true orchestration powered by automation and AI. At a time when banks, credit unions, …

Elevate Your Decisions Skills with New Training Badges 

  The low-code space is rapidly evolving, making it more important than ever for companies to stay current with the latest capabilities and best practices. The Decisions platform is rich with features, and the best outcomes …

The Rules Every Lender Needs to Make Affiliate Leads Convert—While Protecting IP 

  Affiliate marketplaces have become essential growth engines for modern lenders, offering scalable access to borrowers through platforms like Credit Karma, NerdWallet, and other digital aggregators. But as lead volume rises, so does complexity and exposure.  To …

Modernize Without a Rewrite: How Fintech Platforms Can Scale Smarter 

  In fintech, speed, flexibility, and user experience aren’t just competitive advantages—they’re the price of admission.   Whether you're a neobank, lending platform, or embedded finance provider, your users expect seamless digital experiences, real-time decisions, and instant access …

Why Digital-First Loan Origination Is No Longer Optional 

  What’s really standing between your borrowers and faster loan approvals—your policies or your processes?  For many banks and credit unions, it’s not a lack of will to modernize, but the weight of legacy infrastructure that slows …

Solving the Complexity Crisis in Excess & Surplus Insurance 

  Excess and Surplus (E&S) insurance has never been about playing it safe. It’s about taking on risks that don’t fit the standard mold—policies that are too complex, too unique, or too specialized for the admitted …

Fixing Lead Management with a Rules-Driven Approach: Why You Don’t Need Another Martech Tool 

  If your campaigns are generating leads but conversion rates remain underwhelming, the problem might not be your marketing strategy—it’s likely what happens after the click.  Promising prospects are falling through the cracks. Scoring models don’t reflect …

Balancing Risk and Profitability: The Key to Smarter Insurance Pricing 

  Pricing insurance products has always been a delicate balance. Set rates too high, and you risk losing customers to the competition. Set them too low, and you expose the business to unsustainable losses. Finding the …

Blueprint Two Phase II: From Oversight to Bordereaux

  Lloyd’s syndicates have long operated in a high-stakes, high-complexity environment. With global coverholders writing thousands of risks under delegated authority, the job of ensuring compliance, oversight, and accuracy has often felt like assembling a puzzle …

Rethinking Lead Flow Logic with Rules-Driven Automation: Why You Don’t Need Another Martech Tool

  If your campaigns are generating leads but conversion rates remain underwhelming, the problem might not be your marketing strategy—it’s likely what happens after the click.  Promising prospects are falling through the cracks. Scoring models don’t reflect …

Taming the Complexity of Workers’ Compensation Insurance—Before Inefficiencies Cost You More 

  Workers’ Compensation insurance is unlike any other line of business.  It’s a high-volume, highly regulated sector with shifting rules, complex risk assessments, and mounting pressure to move faster without errors. Yet many are still relying …

Improving Institutional Efficiency: How Process Mining Enhances University Operations 

  Universities are complex institutions with numerous administrative and operational challenges. From student enrollment to faculty management, financial processes, and resource allocation, inefficiencies can hinder productivity and impact the overall experience for students and staff. These …

Dynamic Pricing in Specialty Insurance: Adapting Rates in Real-Time 

  Pricing in specialty insurance isn’t a background operation—it’s a critical lever for growth, risk management, and competitiveness. When every policy is different and every risk is unique, the ability to adapt rates quickly becomes essential. …

The Faster, Smarter, No-Cost Chatbot Solution 

  Imagine spending $50,000 on a chatbot, only to realize it doesn’t integrate with all of your systems, can’t be updated without additional fees, and delivers generic, off-brand responses. Unfortunately, this is the reality for many …

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