From a single approval to a months-long, multi-system operation, every process is automated, orchestrated, governed, and fully traceable.
Delays between steps, missed handoffs, and processes that stall without anyone knowing.
The same situation handled differently depending on who touches it, which shift, or which system.
Processes run in the dark. No one knows what’s moving, what’s stalled, or where to optimize.
Compliance is an afterthought. Audit trails are assembled manually, and policy enforcement is inconsistent.
AI adds power but not oversight. Outputs drive actions without guardrails, explainability, or governance.
Work gets trapped between applications, APIs, databases, and teams, forcing people to bridge gaps with spreadsheets, emails, and custom workarounds.
Start with a single workflow or scale to enterprise operations. Decisions grows with you.
Approvals, notifications, and form-driven actions. Fast to build, easy to manage. Fully governed from day one.
Cross-team coordination, conditional logic, system integrations. The business starts working as one.
Long-running cases, agentic workflows, dynamic branching, exception handling, AI orchestration, full governance.
Every process—straightforward or intricate, human or AI-driven—runs on one platform, governed by rules, with full visibility and audit trails. Design visually. Deploy instantly. Govern by default.
Orchestrate processes with precision using a drag-and-drop visual studio. Connect steps, branch on logic, manage exceptions—from routine approvals to enterprise-scale operations.
“Decisions is so easy to use. The build design is more user-friendly, and it’s scalable and very easy to build applications—even for the people who don’t have coding experience.”
Centralize business rules. Change them in real time without developers.
Adapt workflows and rules instantly—without rebuilds or delays.
Observe every process in real time—what’s moving, what’s stalled, and what needs attention.
Design agents to act within governed workflows. The rules engine, not the model, makes the final call.
Capture every action, decision, and outcome automatically. Audit-ready by default, not by reconstruction.
Build your IT stack your way with one platform. Any AI model. Cloud, hybrid, or on-premise.
Most platforms automate tasks. Decisions orchestrates entire processes—combining workflows, rules, integrations, and AI in one platform with full visibility and control.
No. Business users can design workflows and manage rules using a visual interface, while IT maintains governance, security, and integration standards.
Decisions handles everything from simple single-step approvals to complex, multi-system workflows.
Yes. Orchestration provides the foundation, so even simple workflows run with the same rules, visibility, and control as your most complex operations.
Yes. Decisions integrates with your existing systems, data sources, and APIs, allowing you to automate and orchestrate processes across your current environment without replacing what you already have.
See how Decisions automates, orchestrates, and governs every process, from everyday tasks to mission-critical operations.
*Gartner does not endorse any specific vendor, product, or service mentioned in its research publications. It does not recommend that technology users exclusively choose vendors with the highest ratings or other distinctions. Gartner’s research publications reflect the opinions of its research team and should not be interpreted as factual statements. Gartner disclaims all warranties, express or implied, related to this research, including warranties of merchantability or fitness for a particular purpose. Gartner is a registered trademark and service mark of Gartner, Inc. and its affiliates, both in the United States and internationally. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates, used herein with permission. All rights reserved.
