Investment management firms often manage complex portfolios across multiple client interfaces, requiring precise reconciliation of cash, assets, and shares. Legacy systems and manual processes create bottlenecks, limit scalability, and reduce visibility into reconciliation workflows.
Automation was critical for the company to streamline operations, improve accuracy, and support a five-year growth plan. Decisions provided a centralized platform with business-led rules management, automated workflows, and integrated dashboards to address these challenges.
Challenge
Before implementing Decisions, the firm faced:
- Manual reconciliation across multiple interfaces, taking hours per batch.
- Inability for non-technical staff to adjust or iterate on reconciliation rules.
- Lack of real-time visibility into workflow status or errors.
- High dependence on account managers for validation, correction, and asset class mapping.
- Redundant processes across dozens of clients, increasing the risk of delays or errors.
Solution
Decisions automated the company's reconciliation workflows, including:
- Data Extraction & Parsing: Large client files processed into temporary tables for validation.
- Security & Asset Class Mapping: Automated mapping using lookup tables and custom rules, with exception handling for unresolved records.
- Account Validation: Automatic creation of new accounts if missing from permanent tables.