Everest Group has named Decisions a Major Contender in the Everest Group Process Orchestration Products PEAK Matrix® Assessment 2026.
This recognition comes at a turning point for enterprise automation. AI agents are moving from pilots into production, automation is reaching deeper into core operations, and the systems behind everyday work keep growing in number. The challenge is no longer automating individual tasks. It's getting all of that work to move together without losing the governance, visibility, and control IT leaders need.
Process orchestration is the answer to that challenge, and Decisions was built to solve it. We're proud to have our approach recognized by an independent research firm.
Orchestration for the AI Age
AI is changing what enterprises expect from orchestration.
According to Everest Group, "as agentic AI becomes increasingly integrated into enterprise automation, process orchestration is evolving beyond deterministic workflow execution toward adaptive, goal-driven orchestration."
Fixed, step-by-step workflows can't keep up with work that changes in real time. Enterprises now need orchestration that adapts as conditions shift and keeps AI agents, people, and systems working toward the same outcome. To reflect that shift, this year's assessment evaluated each platform's "ability to coordinate AI agents alongside humans and systems."
What Everest Group Highlighted About Decisions
Everest Group notes that "Decisions aims to advance process orchestration through a low-code platform that combines process modeling, rules management, application development, analytics, and AI-assisted orchestration to enable governed and scalable enterprise processes."
The report also recognizes four strengths that speak directly to how enterprises are putting AI to work.
- Adaptive workflows. Supports dynamic orchestration replanning through its event-driven workflow engine and rule-based decisioning
- AI-assisted rules. Supports generative AI-assisted rule creation and editing through natural-language prompts, with generated rules reviewed and tested before production use
- Multi-agent orchestration. Enables multi-agent orchestration through a primary agent and sub-agent structure
- Agent visibility. Offers operational visibility into AI agents through agent dashboard and prompt execution history dashboard
For the teams we work with, these capabilities matter because AI must do more than move fast. It has to work within the rules, governance, and oversight the business already depends on.
Read the Full Report
If you're evaluating process orchestration platforms, download the full report to see how Everest Group assessed the market and why Decisions was named a Major Contender.
