Terms | Decisions

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Terms and Conditions

Explore our library of current and past Terms and Conditions.

Current Terms and Conditions:

Master Services Agreement (September 30, 2026 - current)
Decisions Cloud Service Level Agreement (“SLA”) (August 31, 2026 - current)
ProcessMaker Service Level Agreement (August 31, 2026 - current)
Support Services Policy (September 30, 2026 - current)

Archived Terms and Conditions

Decisions
- Master Services Agreement (August 31, 2026 - September 30, 2026)
- Master Services & Software License Agreement (February 1, 2023 - August 31, 2026)
ProcessMaker

Terms | Decisions