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Decisions Blog

Customized Process Automation: The Key to Success and Customer Satisfaction in the Insurance Industry

  In the insurance industry, competition is fierce, and customer expectations are at an all-time high. Insurers can no longer rely on standard, cookie-cutter offerings as customization have become a must to optimize processes for operational …

Redefining Intelligent Decisioning with a Low-Code, AI-Powered Rules Engine

  Clear, focused processes are essential for businesses, and making intelligent, data-driven decisions is crucial for the optimal functioning of those processes. Automation, powered by a strong rules engine, is key to achieving this—transforming complex business …

The True Backbone of the Business—Back-Office Operations

  When it comes to business success, much attention is often placed on customer-facing activities—the flashy marketing campaigns, the innovative product launches, the sales team wins, and the customer service interactions that shape a brand's image. …

6 Ways Process Mining Can Optimize Business Rules

  Companies are always seeking new ways to refine and enhance their decision-making processes. At the heart of many automation systems lies the rules engine—a powerful tool that ensures consistency, accuracy, and speed across operations. But …

From Legacy to Leading Edge: Transformative Trends in Rules Engines

  For businesses to stay competitive, they need to move fast, adapt easily, and maximize operational efficiencies. To make that happen today, organizations need to adopt technologies that can keep pace, improve productivity, and foster innovation. …

Process Mining vs. Power BI: Complementary Tools for Business Insights

  In the world of data analysis and business intelligence, the tools you choose can significantly impact your organization's efficiency and insight. Two standout tools—Microsoft Power BI and process mining—serve distinct yet complementary roles. Understanding their …

The State of Process Analysis: Spreadsheets vs. Automated Process Mining

  Optimized processes drive operational efficiencies. Yet, despite the availability of cutting-edge tools to analyze and improve processes, many organizations continue to rely on outdated methods. To understand the current trends and challenges in process analysis, …

Master Decisions Process Mining with Our New Training Program

  We are thrilled to announce the launch of our new Decisions Process Mining Learning Plan! This training program is designed to teach Decisions users how to leverage our powerful process mining automation tool effectively.  What Does …

From Automation to Expansion: How a Rules Engine Shapes Business Growth

  Business growth hinges on many factors—visionary leadership, innovation, effective sales and marketing, customer satisfaction, and efficient operations. While technology can't replace human skills, intellect, and creativity, it can enhance operations critical to growth. Among these …

Decisions Earns Two G2 Badges for Summer 2024

  We are thrilled to announce that Decisions has been recognized with two prestigious badges from G2 for Summer 2024: High Performer and Users Love Us. These accolades highlight our unwavering commitment to excellence and customer …

The Future of Lending: Creating Personalized and Improved Experiences with Rules Engines

  Providing a seamless and personalized customer experience is essential for attracting and retaining customers. This is especially true in the lending sector, where the efficiency and personalization of the borrowing process greatly influence borrower satisfaction. …

Top 10 Reasons to Walk Away from Your Process Automation System

  Operational efficiency, speed, and adaptability are crucial to maintaining a competitive edge. Although process automation with an advanced rules engine can help a business thrive, the rising costs of many automation platforms, coupled with the …

The Power of Decision-Making: 5 Differentiators of the Decisions Rules Engine

  Modern businesses are continuously seeking ways to streamline operations, improve efficiency, and make more informed decisions.  A rules engine can play a pivotal role in achieving these goals by automating decision-making processes and enforcing business …

Simplify Rules for Intelligent Automation: Leveraging the Power of a Rules Engine with RPA

  Robotic process Automation (RPA) has transformed how businesses handle routine tasks. By streamlining operations, especially those tied to essential legacy applications, RPA delivers significant efficiency gains. However, these early automation solutions come with their own …

The Case for Moving Beyond Loan Origination Systems

  While traditional Loan Origination Systems (LOS) have long been the cornerstone of loan processing, they may not be sufficient to meet modern demands across financial institutions. This blog post examines why an LOS may fall …

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