The Remedy Module allows Decisions to create, modify and close incident tickets created within BMC Remedy. This is done through Flow steps provided by the Module, which can be used to create custom Flows that handle the required tasks.
Productivity
The Remedy Module allows Decisions to create, modify and close incident tickets created within BMC Remedy. This is done through Flow steps provided by the Module, which can be used to create custom Flows that handle the required tasks.