Process Mining

Analyze processes.
Optimize operations.

Decisions Process Mining uncovers what the eye may not see. Quickly view, fix, and improve business processes across your systems.
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Translate complex process data into actionable insights.

Decisions’ one-click Insight Process Report provides real-time process analysis, allowing users to see workflows in action, identify inefficiencies, refine business process automation, and ensure compliance at every step.

Discover the true process behind the scenes.

Automatically reconstruct actual process flows as they happen, not as they’re imagined. Identify inefficiencies, bottlenecks, and deviations across your workflows in real time.

Discover the True Process Behind the Scenes

Uncover process differences with variant comparison.

Compare different process paths taken across teams, departments, or regions. Understand why some cases succeed while others stall.

Uncover Process Differences with Variant Comparison

Quantify every step using time & cost insights.

Measure how long tasks take and what they cost. Discover opportunities to streamline operations and boost profitability.

Quantify Every Step Using Time & Cost Insights

Streamline compliance, insights, and issue resolution.

Stay in control, stay compliant.

Track policy adherence and automatically detect process deviations. Stay audit-ready and mitigate compliance risks effortlessly.

Stay in Control, Stay Compliant

Your metrics, your way.

Design interactive dashboards that track what matters to you, from process efficiency to resource utilization, all in one place.

Your Metrics, Your Way

Test changes before you commit.

Simulate process changes in a risk-free environment. Whether you’re reallocating resources, automating steps, or eliminating delays, run what-if scenarios to predict the impact before making real-world decisions.

Test Changes Before You Commit

Don’t just see the symptoms, understand what’s causing them.

Automatically pinpoint why delays, deviations, or inefficiencies are happening in your processes. Get to the root of issues using data, not guesswork.

Don’t just see the symptoms, understand what’s causing them.
SEE IT IN ACTIONON-DEMAND WEBINAReBook
  • “Using Decisions Process Mining, we found areas of concern that weren’t strongly evident beforehand. It’s a quick and easy way to gain insights into processes and to uncover dependencies and process blockers.”
    Tyson Hamblin, Conservice

Analysts recognize Decisions.

Everest Group’s Process Mining Products PEAK Matrix® Assessment 2024
2025 Gartner® Magic Quadrant ™ for process mining platform

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FAQ's

Process Mining reveals inefficiencies and hidden process variants. It helps quantify time and cost at each step of a process. It supports compliance and auditability by detecting deviations from specified workflows or policies. Process Mining enables simulation or “what-if” analysis so you can test changes before implementing them.

Power BI is strong for visual reporting and business intelligence: dashboards, KPI monitoring, data aggregation. Process Mining goes deeper; it reconstructs the actual flow of processes based on logs, shows deviations, bottlenecks, and process inefficiencies. These tools are complementary. One can use Process Mining to identify where the process is breaking down and BI tools like Power BI to report or monitor outcomes.

Proactive issue detection / anomaly monitoring: Discover issues before they escalate rather than reacting after problems occur.

Root cause analysis: Understand not just knowing where something is slow, but why.

Resource optimization: Process Mining can help you to reallocate staff, automate steps, or refine steps that may be redundant.

Decisions offers a one-click Insight Process Report for real-time analysis. The platform provides built-in machine learning-enabled process mining insights (duration, length, variant etc.) to help uncover root causes. Decisions enables simulation / what-if testing before committing changes. It’s part of a low-code automation platform so organizations can more rapidly move from discovery to action.