The tools, insights, and expert thinking to help you automate, orchestrate, and stay ahead.
16 October 2019
Before ProcessMaker, Telefónica CAM re-entered data manually between Microsoft Excel and its legacy software. Manual input always leaves room for human error, along with delays in service and expensive labor costs. For example, Telefónica Guatemala was manually processing over 100 new business account subscriptions everyday before implementing ProcessMaker. Each of these produced 20 new accounts that needed to be created. All of this was completed manually, meaning that activating new accounts often took more than three days to complete.
10 October 2019
The ProcessMaker platform empowered MDP to reduce human errors by 75% in proposal generation. Reducing these human errors assists MDP in quality assurance, protecting the profit margins of its core business, automating processes for easier replication and deployment, and providing an easy-to-use solution to design workflows within its company.
21 August 2019
Before ProcessMaker, Co-operative Bank was operating on a software suite that wasn’t able to deliver a comprehensive solution that the bank required. Co-operative Bank need to integrate legacy systems with their workflow solution.
29 May 2019
Invex experienced several pain points before ProcessMaker. For one, it was near impossible to extract reports from the current platform. The platform also used satellite applications to operate the processes required by customers. Invex also needed web services and database access to relay information to management. One of the greatest struggles was the long response time to customers. Nonstructured data existed for events registered in the system too. Invex experienced significant time loss during training sessions. All the call center employees required training to manage the existing system.
21 May 2019
Learn how StoneGate Senior Living advanced its revenue cycle by automating their Medicaid application and billing processes.
12 September 2017
ProcessMaker created a workflow that gathered relevant chemical information, conducted the preliminary analysis, and safely controlled access to the confidential results.
21 July 2017
Paper-based forms were replaced with ProcessMaker dynaforms and automated workflows that collected the required signatures.
17 July 2017
The implementation of ProcessMaker automated the registration process by centralizing data and administration activities, which resulted in greater data integrity and accessibility of information.
12 July 2017
Since moving to the ProcessMaker platform, Adecco Colombia’s customer support process is fully automated. When a user contacts the branch, a support analyst collects the required information and fills out a form that kicks off the workflow.