Post-closing operations require lenders to track APA (Assignment of Purchase Advice) and APC (Assignment of Purchase Contracts) loans closely to meet investor deadlines. Traditionally, staff manually reviewed loan files each day to identify loans requiring attention. This manual review was inefficient, prone to delays, and risked missing critical deadlines. Automating this process helps ensure timely execution, accuracy, and consistent investor delivery.
Challenge
The existing manual due date process created:
- Time wasted searching for APA/APC loans across multiple systems.
- Risk of missing investor deadlines due to human error.
- High labor costs from repetitive daily monitoring.
- Inconsistent communication of tasks to post-closing associates.
Solution
The lender implemented Decisions to automate APA/APC loan monitoring and task creation. Key capabilities included:
- Automated daily job (running Monday through Friday) to query all APA/APC loans.
- Rules-based filtering to identify loans with upcoming due dates.
- Automated task generation with assignment to post-closing associates.
- Real-time notifications to ensure timely follow-up.
- Audit trails and dashboards for compliance and performance tracking.