Healthcare providers must balance patient outcomes with regulatory compliance and cost control. Care pathways, which define structured steps for treating specific conditions, are often managed manually across physicians, nurses, pharmacists, and social workers, creating inconsistency and delays. Automation through Decisions enabled standardized, rules-driven care pathways that improved operational efficiency, supported compliance, and enhanced clinical decision-making.
Challenge
Before Decisions, the organization faced:
- Manual, inconsistent care pathway management across teams.
- Delays in patient treatment due to fragmented workflows.
- High administrative overhead from coordinating multiple disciplines.
- Compliance risks from inconsistent documentation and reporting.
- Limited visibility into pathway adherence and outcomes.
The company implemented Decisions to automate care pathway workflows:
Differentiators
Decisions was selected because it provided:
- Rules Differentiators: Centralized, business-led logic for managing multidisciplinary care pathways, ensuring compliance and adaptability.
- Flow Engine Differentiators: No-code design and real-time visibility enabling clinical teams to quickly adapt pathways without relying on developers.
- Process Mining: Dashboards and compliance checkers, ensuring visibility into adherence and treatment outcomes.
- Decisions iPaaS: Integrated workflows across multiple systems, allowing seamless orchestration without replacing existing EMRs.
- Platform Attributes: Hybrid deployment and modular extensibility, ensuring secure, scalable integration into clinical environments.