The aerospace and defense industry requires accurate, scalable sustainment operations to support mission-critical aircraft across worldwide deployments. Manual processes and rigid legacy systems could not scale to meet operational demands, particularly as parts usage data and replacement policies became more complex. Decisions provided an automation layer to enforce policies, validate data, and integrate seamlessly with enterprise platforms.
Challenge
Before adopting Decisions, the company faced several key challenges:
- Inconsistent application of part replacement thresholds, such as wheel mileage.
- Risks of premature replacements or delayed maintenance.
- Gaps across PLM, ERP, MES, and SCM systems.
- Lack of real-time automation to enforce sustainment policies across global operations.
Solution
The company deployed Decisions as a backend rules engine within a secure virtual private cloud environment.
- Integrated with SAP PLM, Siemens Opcenter MES, SAP ERP, and Oracle SCM.
- Automated validation of part attributes and sustainment policies.
- Triggered replacement workflows when thresholds were met.
- Delivered decentralized innovation via a role-based permissions framework and development sandbox.
Differentiators
Decisions stood out in this use case because of a focused set of capabilities: