Enterprises face increasing pressure to reduce costs and gain efficiency across global supply chains. Freight rate management is often hindered by fragmented data, manual entry, and error-prone reconciliation processes. As shipping networks expand, organizations need automation to ensure compliance, accelerate exception handling, and improve visibility into freight spend. With Decisions, companies can consolidate carrier rate data, validate invoices automatically, and deliver real-time dashboards that provide actionable insights across the logistics ecosystem.
Challenge
Before implementing Decisions, the company faced:
- Manual Data Entry: Freight rates were entered and validated manually, leading to delays and high error risk.
- Auditing Errors: Invoices were inconsistently validated against contracted rates, resulting in billing disputes.
- Siloed Data: Rate agreements were spread across multiple carrier systems with no centralized repository.
- Slow Exceptions: Discrepancies required manual intervention, delaying resolution.
- Scalability Limits: Manual workflows could not scale with increasing freight volumes.
Solution
The company deployed Decisions to create an automated freight rate management system with:
- Automated Data Ingestion: Centralized capture and validation of freight rate data from carriers.
- Rules-Driven Auditing: Invoices automatically validated against contracted rates in real time.
- Financial System Integration: Direct ERP integration for seamless payment and reporting.