Challenges with Legacy Solutions
The IT organization had been using a combination of similar or competing products to build solutions for the business that carried workflow and business rule level requirements. To leverage these technologies they’d contract with specialized developers who were familiar with these products. They found that they had put themselves in a situation where they were relying on a small population of developers who had quality experience with two different toolsets. Pantheon also discovered that some of the capability that new projects would need - especially complex approvals management that would leverage existing .NET applications - would be difficult to implement with previously used products. Specifically, they 1) didn’t want to expose end users to a myriad mashup of user interfaces from different tools and 2) needed an easier way to integrate with other internal and 3rd party systems outside of custom code.
