Business Challenge
CaroMont Health is no stranger to the benefits of process automation. Prior to Decisions, they were successfully using the automation solution eWorks. The CaroMont team couldn’t find any fault with eWork and it served them faithfully - until the product was sunset.
The elimination of external support encouraged CaroMont to investigate replacement solutions that could mirror the legacy processes they were accustomed to, and assist them in sustaining and expanding their automation strategy more broadly through all operational areas of the healthcare services provider.
