Fidelity Information Services (FIS) is a leading Fortune 500 company that empowers businesses across merchants, banking, and capital markets through a comprehensive portfolio of financial products and services. With a global client base of over 20,000, FIS continuously offers innovative solutions that help clients thrive in a highly competitive landscape.
FIS has used Decisions to elevate services, streamline business processes, and improve operational efficiency through a flexible automation and orchestration platform.
Since 2019, FIS has implemented five diverse and impactful use cases leveraging the Decisions low-code platform, showing how workflow automation, rules, integrations, and configurable orchestration can accelerate execution across complex financial operations.
By combining a powerful rules engine, workflow automation, integrations, and centralized orchestration, Decisions gives FIS a stronger operational layer for coordinating systems, data, people, and emerging AI-driven work with greater visibility and control. As FIS continues to innovate, Decisions helps unlock new opportunities to modernize operations while maintaining the governance required in financial services.
