In a survey of over 1,000 college students, nearly half of the respondents indicated that the process of transferring from one institution to another was, in a word, “unacceptable.” The credit transfer journey is so daunting and mysterious, that Inside Higher Ed once referred to it as the “Bermuda Triangle” of academic experience. And it’s a journey that far more than just a handful of students embark on—over a third of college students move schools during their higher-education career, with more than a million transfer students struggling through this process in 2021 alone. But at many institutions, this process is fraught with manual bottlenecks. To assess an incoming request, academic advisors must review course catalogs, academic records, and program requirements to determine which credits will be accepted—and which ones won’t. This can lead to frustration, delays in graduation, and even extra semesters for students who had no idea that their credits wouldn’t transfer. A convoluted transfer process has greater implications than posing as an administrative hurdle. Empowering your school with tools to make rapid, accurate decisions on the worthiness of incoming credits can affect retention rates and your institution’s reputation—both of which have a significant impact on your bottom line.
