Financial Services

Loan servicing is also a classic rules and workflow business. Most Loan Management Systems (LMS) or Loan Servicing Systems solutions offer some rules configurability, but they often don’t provide complete control. This leads to manual workarounds created outside the LMS, which leads to delays and errors. The Decisions platform has a better answer for lenders and loan servicers who need more robust capabilities.

Local property tax changes and insurance adjustments can make managing escrow accounts complex. Decisions graphical rules engine allows analysts to update and modify the rules as they change.

Collections professionals use Decisions to help manage collection campaigns. By determining the frequency of follow-up and scheduling outreach, payment can be collected faster with less effort.

Workout package creation and tracking are all use cases well suited to the Decision rules and workflows engines. Rules governing specific cases can be created and tracked, reducing risk. Leverage predictive rules to identify potential delinquencies so lenders can take proactive action and mitigate loss.

Lenders in new markets often struggle to find loan origination software that fits new products and end up trying to adapt software designed for more established products to support new offerings. Using an auto loan origination software for solar loan origination is one example. This leads to inefficiencies and errors. Decisions can be easily customized to support unique rules for new product lines.