Decisions Blog

Decisions Named a Major Contender in Everest Group’s Process Orchestration Products PEAK Matrix® 2024

by Cecelia Troyan, on December 12, 2024
  We are proud to announce that Decisions has been recognized as a Major Contender in Everest Group’s Process Orchestration Products PEAK Matrix® Assessment 2024. This year, we’ve advanced on the matrix, signaling our enhanced vision and …

How to Tackle Backlogs in Insurance with Low-Code Process Automation 

by Cecelia Troyan, on December 5, 2024
  For insurance companies, the pressure to innovate and streamline back-end processes is growing, with legacy systems and manual processes often slowing down critical operations. As insurers work to meet regulatory demands, adapt to market shifts, …

What is Agentic AI? Understanding the Future of Autonomous Workflows 

by Cecelia Troyan, on December 4, 2024
  AI is quickly becoming a core feature of everyday business, with chatbots and generative AI tools like ChatGPT providing quick, one-off answers through natural language processing. But the next step in AI technology goes far …

Keep the Core but Get More: Augment Insurance Systems for Ratings and Pricing 

by Cecelia Troyan, on November 18, 2024
  Rating and pricing are among the most essential functions in insurance underwriting, directly impacting risk reduction and profitability. Insurers need precise rating and pricing processes to avoid over- or underpricing, ensure regulatory compliance, and maintain …

Risk-Proof Your Insurance Operations with Low-Code Automation

by Cecelia Troyan, on November 6, 2024
  In the insurance industry, managing risk is not just a responsibility. It's a necessity for sustaining business operations and protecting client trust. Without a proactive approach to risk mitigation, insurers leave themselves vulnerable to inefficiencies, …

Simplify AI Integration with AI.Common 

by Cecelia Troyan, on October 31, 2024
  As AI becomes increasingly essential to business operations, it’s vital for users to quickly adapt to different vendors and models without unnecessary delays or technical barriers. That’s why we’ve introduced AI.Common, a centralized AI management …

Staying Ahead of Risk Assessment Compliance in Banks and Credit Unions 

by Cecelia Troyan, on October 23, 2024
  Risk assessment is a primary function of responsible lending, ensuring banks and credit unions meet strict regulatory requirements while maintaining legal and ethical practices. Failure to comply can result in major financial damage to customers, …

Outdated Systems, Modern Demands: How Automation is Transforming Insurance 

by Cecelia Troyan, on October 22, 2024
  Insurers face mounting pressure to deliver faster, more efficient services while navigating evolving regulatory and market demands. Likewise, as technologies advance, insurance customers expect personalized experiences, quick claims processing, and greater transparency.   Despite these demands, many …

Mastering Digital-First Loan Origination 

by Cecelia Troyan, on October 15, 2024
  Perhaps nothing has transformed loan origination like the shift to a digital-first approach. This transformation enables both lenders and customers to benefit from automation, data integration, and advancements like AI. These technologies streamline online applications, …

Decisions Earns Four G2 Badges for Fall 2024

by Cecelia Troyan, on October 8, 2024
  We are thrilled to announce that Decisions has been recognized with four G2 badges for fall 2024! Receiving recognition from G2 affirms our progress and innovation within the industry. These badges not only highlight our …

Visit Decisions at ITC Vegas 2024

by Kevin Lindquist, on October 7, 2024
  As the Decisions team prepares to attend InsureTech Connect (ITC) Vegas 2024, we’re energized about attending an event that is the epicenter of innovation in the insurance industry, bringing together visionaries, decision-makers, and developers who …

Customized Process Automation: The Key to Success and Customer Satisfaction in the Insurance Industry

by Cecelia Troyan, on October 1, 2024
  In the insurance industry, competition is fierce, and customer expectations are at an all-time high. Insurers can no longer rely on standard, cookie-cutter offerings as customization have become a must to optimize processes for operational …

Redefining Intelligent Decisioning with a Low-Code, AI-Powered Rules Engine

by Cecelia Troyan, on September 17, 2024
  Clear, focused processes are essential for businesses, and making intelligent, data-driven decisions is crucial for the optimal functioning of those processes. Automation, powered by a strong rules engine, is key to achieving this—transforming complex business …

The True Backbone of the Business—Back-Office Operations

by The True Backbone of the Business—Back-Office Operations, on September 4, 2024
  When it comes to business success, much attention is often placed on customer-facing activities—the flashy marketing campaigns, the innovative product launches, the sales team wins, and the customer service interactions that shape a brand's image. …

6 Ways Process Mining Can Optimize Business Rules

by Cecelia Troyan, on August 30, 2024
  Companies are always seeking new ways to refine and enhance their decision-making processes. At the heart of many automation systems lies the rules engine—a powerful tool that ensures consistency, accuracy, and speed across operations. But …

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