Business Process Management Factory?

May 4, 2012

Creating software is hard…

Automating processes is even harder because it combines the discipline of having to create software (structure data, produce language, interact with a user) as well as the need to bring along the humans who have to do the work.

So, the question… Is Business Process Management and Process sofware to the point that it can produce inexpensive and reliable implementations of process change. Answer: It depends.

Decisions.com is a platform company. We are trying to create functionality that business software needs – that allow process automation to be routine. Does that make it easy? NO! The hard part of process automation is the thinking needing to be done in order to know what to change. However, currently the balance is all wrong. It is harder to automate a new policy than to think about what needs to be changed. Implementing change takes a long time, costs alot of money. What if it was easy? What if it was fast? What if those who know how to change the rules actually had the tools to do it?

We think we have made a big step towards answering this problem.

Carl Hewitt
Prior to starting Decisions in 2009, Carl began in mid 90′s as an innovator in object oriented programming for business. He started his first technology company in 1998 (oop.com) which developed a graphical configuration technology and rules engine. The company was sold to NetDecisions, a global technology company and private equity fund in 2001. As the CTO over technology ventures at NetDecisions, Carl also organized and created Fluency, a voice recognition technology based on the oop.com platform. In 2003, recognizing the potential of workflow in conjunction with other configuration technologies, Carl formed Transparent Logic. Using a .net based platform, Transparent Logic delivered a fully graphical platform for creating workflows, rules and form building suite. Transparent Logic was sold to Altiris/Symantec in January 2008. At Symantec, Carl was the Senior Director in charge of R&D for the workflow team. During his time at Symantec, he created the next generation Symantec Service Desk, based on the workflow technology.

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