Rules Overview

Smarter automation starts with smarter rules.

With Decisions, every workflow, integration, and system interaction is powered by centralized, visual logic that can adapt in real time and scale across the enterprise.

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Put logic at the core.

At the heart of every great process is a decision—and behind every decision should be logic you can see, test, and control. That’s why the Decisions low-code platform is built around one of the most powerful and flexible business rules engines available.

Whether you’re evaluating loan applications, enforcing compliance policies, routing claims, or customizing pricing, Decisions gives you the tools to model and manage logic in real time—with no code required.

Real-time inputs. Actionable results. Total control.

Rules in Decisions don’t just evaluate—they act to:

Trigger workflows
Calculate outcomes
Launch communications
Route approvals
Update systems

Whether you’re feeding in a dropdown selection or an entire insurance policy object, every rule delivers outcomes you can use immediately—Boolean, calculated, or process-triggering.

Rule sets: The building blocks of scalable logic.

Rule Sets in Decisions allow you to group related logic into reusable, testable components. They make it easy to manage complexity, ensure consistency, and scale rules across your organization. From there, you can extend their power with two advanced capabilities:

Nested Rule Sets – Organize complex logic into layers. Nesting allows you to break large decisions into smaller parts, making rules easier to understand, test, and govern.
Interceptor Rule Sets – Protect your systems with rules that validate or clean data before it enters. Interceptor rules run at the edge—perfect for APIs, file imports, and message queues where bad data needs to be caught early.

A visual approach to logic that scales.

With Decisions, rules aren’t tucked away in scripts or hard coded into apps. They’re modeled visually, combined intelligently, and executed in real time. Whether you’re defining a single condition or orchestrating complex decision logic, you can build with clarity and control. Decisions supports a wide range of rule styles that mirror real-world thinking:

Statement Rules – Readable, natural-language logic that feels
like writing a sentence.
Truth Tables – Compact condition-evaluation grids for rapid
rule review.
Matrix Rules – Ideal for multidimensional decision factors
like jurisdiction and risk.
DMN Chains – Industry-standard rule sets with clear audit trails
Expression Rules – Lightweight logic for fast calculations
and validations.
Sequential Rules – Step-by-step logic chains, making each
rule’s output feed into the next.
Rule Extensions – Let developers plug in custom logic instead
of built-in rules.

High-volume decisioning. Sub-second speed.

Decisions was built to perform at scale. Whether you’re processing thousands of insurance claims, evaluating loans in real time, or running millions of pricing rules across jurisdictions, Decisions delivers:

Billions of rule evaluations per hour
Sub-100ms response times, even under load
Horizontal scalability across clustered environments
Real-time decisioning through APIs, batch jobs, or messaging queues

Speed isn’t a side effect—it’s baked into the architecture.

Design once. Deploy everywhere.

Rules can be executed across multiple vectors:

Instantly via REST or SOAP APIs
On schedule (against databases, folders, inboxes)
In batch (CSV, JSON, XML, Excel files)
Through high-volume messaging (RabbitMQ, IBM MQ)

That means no matter where your logic lives or how you scale, Decisions runs fast—even in clustered, high-volume environments.

Test, simulate, and govern with confidence.

Before rules go live, test them in real scenarios. Use A/B testing, simulate outcomes, or shadow-test against historical data. Every change is versioned, auditable, and rollback-ready—so you stay compliant and in control.

Ready to discover the real power of rules?

With a visual, flexible rules engine at the core of every workflow, form, and integration, you’ll automate faster, adapt instantly, and scale smarter.

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