Student appeals and exception requests—such as grade disputes, late withdrawals, financial aid appeals, and academic reinstatements—are often bogged down by manual processes, delays, and administrative bottlenecks.
With Decisions, institutions can automate these workflows, ensuring faster resolutions, real-time transparency, and seamless integrations with existing Student Information Systems (SIS) and ERPs. Use Decisions to quickly resolve appeals, such as:
Grade dispute, late withdrawal, and academic reinstatement petitions.
Satisfactory Academic Progress (SAP) and funding exception requests.
Residency classification appeals and late add/drop requests.
Code of conduct violation, disciplinary hearing, and policy appeals.
Medical withdrawal and special accommodation requests.
Tuition refund, fee waiver, and billing dispute petitions.
Integrate and easily sync student data with systems such as Banner, PeopleSoft, ERPs, and other platforms for a connected experience.
Decisions provides a flexible, low-code platform that scales effortlessly, allowing universities to modify workflows, add new appeal processes, and integrate with evolving technologies.
Whether handling a rising volume of requests or adapting to new regulations, Decisions ensures long-term efficiency and agility.
Ensure every appeal follows institutional policies and regulatory requirements with automated tracking and documentation.
Decisions can maintain a clear, auditable record of submissions, approvals, and communications, reducing manual errors and ensuring transparency in every step of the process.
“Changing a student’s major was a process that went from two weeks to like two to three days with Decisions.”
Schedule a demo today and see how your institution can streamline appeal resolutions, increase student retention, and realize time and cost savings.
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