Operational efficiency, speed, and adaptability are crucial to maintaining a competitive edge. Although process automation with an advanced rules engine can help a business thrive, the rising costs of many automation platforms, coupled with the need for specialized resources and longer development times, can make these solutions prohibitively expensive and slow to deliver value.  

Review the top 10 reasons your existing process automation platform may be holding you back, and why switching vendors is a better course of action. 

1. Increasing and Prohibitive Costs

Hidden costs and licensing fees, along with price creep, can sneak up and make you a slave to your automation tools. Choose a vendor with 100% price transparency that will keep costs down and value high. 

2. Time- and Resource-Intensive Coding

Traditional process automation systems often require significant coding and IT involvement, leading to lengthy development cycles and increased reliance on specialized technical skills. Opt for a low-code platform that speeds development time and eliminates dependency on resources with dedicated system knowledge.  

3. Integration Challenges

Many automation platforms struggle to integrate seamlessly with your existing software ecosystem. Ensure your chosen solution can effortlessly connect with your ERP, CRM, and other enterprise systems to form cohesive workflows, optimizing your existing technology investments while enhancing overall process efficiency. The right platform can also serve as an orchestration layer for your entire tech stack, functioning as both a process automation tool and an integration wizard.   

4. Lack of Scalability and Adaptability

A rigid automation system can hinder your business growth. Seek a platform that scales with your business, accommodating evolving needs and allowing for easy adjustments and expansions. This flexibility ensures your automation solutions grow alongside your business requirements.

5. Slow Processing Speeds

Speed is critical in today’s fast-paced business environment. By automating repetitive and time-consuming tasks, a superior platform can accelerate your business processes, improving operational efficiency and enhancing customer satisfaction by reducing wait times and delivering quicker results. Look for a system that can process unlimited rules per hour without restrictions and slowdowns.

6. Limited Process Management

Comprehensive process management tools are essential for handling the entire lifecycle of your workflows. From design and implementation to monitoring and optimization, your platform should equip you with everything needed to manage complex processes effortlessly, ensuring seamless operation and continuous improvement.   

7. Inadequate Decision-Making Capabilities

Advanced decision-making capabilities are crucial for automating intricate processes with consistency and precision. Look for a platform with an extended array of rule types, enabling you to define complex business logic and automate decisions that enhance operational efficiency and customer satisfaction. 

8. Insufficient Reporting and Analytics

Powerful reporting and analytics features are vital for informed decision-making. A robust platform should offer tools that identify bottlenecks, measure performance, and uncover opportunities for improvement, providing access to real-time data for continuous process refinement and optimization. 

9. Weak Community and Support Network

A strong support network and active community can make a significant difference in your automation journey. Choose a platform that offers dedicated support and a wealth of shared knowledge and best practices from its community, helping you succeed and navigate challenges effectively. 

10. Lack of Proven Success

A track record of success across various industries is a testament to a platform’s reliability and effectiveness. Seek out solutions that have a history of making significant improvements in efficiency, accuracy, and overall business performance in multiple industries. 

Conclusion 

Walking away from your current process automation system could be the key to revolutionizing your company’s operations. By choosing a platform that offers a low-code environment, seamless integration, scalability, speed, comprehensive process management, advanced decision-making capabilities, in-depth reporting, and a strong support network, you can enhance efficiency, improve accuracy, and stay ahead in an increasingly automated world.  

Decisions offers all 10 advantages you should have. Schedule some time with our team to discuss a switching strategy that will free you from your current system and vendor constraints.