Government and Defense

Public sector institutions regularly deal with large user bases and complex rules and routings. Decisions is designed to support complicated use cases with a high number of variables in sensitive environments.

Primary Benefits:

  • Engage constituents at scale
  • Optimize revenue collection and service delivery
  • Manage resources and assets

Who uses Decisions:

  • Local and Federal Governments
  • Public safety services
  • Public service agencies
  • Law enforcement and security organizations

Engage Constituents at Scale

Licensing and Registration:

Government licenses of many kinds involve precise requirements, documentation, and approvals. The Decisions rules and workflows engine help streamline licensing approval and renewal processes.

Enrollment/Sign Up:

Government service enrolment can run into hundreds of thousands and even millions of accounts. Decisions can scale, both on-premises and in the Cloud, to manage extremely high transaction rates and efficiently manage data storage.


Boost Revenues and Improve Service Delivery

Property Tax Calculation:

The Decisions rules engine is helping States manage the calculation of taxes based on property assessment. Transportation departments are using Decisions to calculate fees and taxes based on the age, make, and model of registered vehicles.

Public Service Delivery:

Effective service delivery can reduce waste while ensuring the right people get the service they need. Decisions is helping social service agencies administer, food stamps, unemployment benefits, and welfare. Decisions is helping ensure the less privileged are not overlooked and addressing the unique needs of all.


Read about how Decisions is helping NYC Department of Social Services


Manage Resources and Assets

Facilities Management:

State, local, and federal authorities must protect the facilities that they operate out of. They need to be adequately maintained and secured. Decisions can handle workflow for maintenance requests and leverage rules to control access to secure areas.

Human Resource Management:

Manage overtime for government workers. Reduce cost and more equitably allocate overtime for government departments with rules-based approvals.

Secure Borders:

Implement checklists for inspections and security protocols to control borders. Use rules for more efficient inspection of imports to reduce biosecurity threats.

Respond Quicker to Threats:

Use rules to automate complex security protocols. Defense organizations are using rules and workflow to analyze data after cyberattacks for quicker response.


Trusted By:

ADOT - Arizona Department of Transportation

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