Today marks an exciting new chapter in our story. I’m incredibly excited to announce that Decisions is joining forces with ProcessMaker to create something truly transformative: a combined company designed to expand what is possible for our customers, our partners, and our teams. This is more than a merger. It is a step forward in providing the most capable platform for business orchestration and automation.  

Our vision is simple: to give every mid-market and enterprise organization the power to move faster and operate smarter with greater flexibility and control over their software and systems.  

Software is constantly evolving, more today than ever before. Robotic Process Automation (RPA) exploded in the market (circa 2018) because it allowed individuals and teams to build automations quickly that saved time and empowered non-developer workers. It is the most recent, but not the only example of a technology that allows software to be created in different ways by employees with varying degrees of technical training. RPA empowered workers to streamline, automate, and accelerate. The promise of “bots” was, and still is, huge. However, as they got deployed in increasing numbers, they hit a ceiling. Without a coordinated, company-wide strategy, these individual and departmental automations quickly became siloed and sowed chaos. It was unmaintainable!  

This is an important lesson for AI too. To lead this new era of intelligent operations, companies need more than a point solution, workflow tool, or a collection of disconnected automation products. They need orchestration: structure with flexibility, precision with speed, and AI with accountability. 

Our Competitive Advantage

This move gives us a clear and sustainable edge in the market.  

We now offer a complete orchestration approach—connecting decisions, actions, people, and AI in real time.  

Together, we bring:  

• Human-in-the-loop workflow, which has always been core to our platforms, empowering human and AI collaboration and oversight  
• Enterprise-grade rules automation to manage complexity with speed and precision  
• Workload automation and integrations to coordinate actions across systems  
• Task and process intelligence to uncover improvements and automation opportunities  
• AI orchestration and governance to deploy AI safely and at scale  

We are not another “automation tool.” We are offering the orchestration layer for modern businesses that is BOAT-aligned and ready for AI-enabled operations. This positions us uniquely to lead a new category of intelligent orchestration—built for scale, built for governance, and built for real outcomes.  

What This Means for Our Customers

Our focus remains exactly where it should be: helping customers run their business with agility, resilience, and intelligence.  

For our customers, this union of our two companies into one means:  

• More powerful capabilities without disruption to existing deployments  
• More flexibility to meet you where you are on your automation journey and grow with you step by step  
• More innovation through a faster, unified product strategy  
• One partner committed to your long-term success

We’re also giving our customers a smarter path to AI, one that is practical, governed, and built for real business use. Organizations can:  

• Safely deploy and orchestrate AI across teams with full control and auditability  
• Orchestrate LLMs and AI agents from any major provider, without lock-in  
• Match each process to the best model optimized for performance or cost  
• Use AI-assisted design to build workflows faster with natural language and smart recommendations 

We believe AI should accelerate outcomes, not increase risk, which is why our approach ensures speed with accountability and innovation with choice.  

A Global Team, United by Greater Purpose  

Behind every product and every milestone is a team, and we now bring together passionate people across the U.S., South America, India, Europe, and beyond. This expansion strengthens not only our ability to serve customers globally; it creates new opportunities for our people to learn, grow, lead, and innovate together on a broader mission.  

This is a moment that belongs to all of us—engineers, consultants, marketing and sales, product teams, customer success leaders, partners, and the customers who trust us to help shape their future.  

Our Commitment  

We will continue to focus on customer success above all. We will stay true to the values that brought us here: innovation, accountability, and partnership. And we will build with intention, balancing growth and product excellence with responsible execution.

But most of all, we’ll keep doing what we’ve always done best: helping organizations turn complexity into clarity, and possibility into progress.  

This next chapter isn’t just about two companies coming together. It’s about unlocking new potential—helping every customer orchestrate work, decisions, and AI with confidence and purpose. The road ahead is filled with opportunity, and we’re only getting started.  

Thank you for being part of this journey with us.  

Read our press release to learn more and thank you for sharing the excitement of this new era in our company history with us.  

Heath Oderman, Decisions Co-founder and CTO