Decisions Blog

  Case management is a process to handle complex cases with multiple steps, stakeholders, and varying data points. Unlike simple workflows that follow a linear path, cases are inherently dynamic, requiring constant adaptation to new information …

  Organizations are inundated with vast amounts of information waiting to be transformed into actionable insights. However, the sheer volume and complexity of data often pose significant challenges in deciphering meaningful patterns and making informed decisions.  Intelligent …

Business process automation (BPA) is a potent solution for streamlining tasks, increasing productivity, and optimizing business operations. When coupled with AI technologies such as GenerativeAI (genAI), natural language processing (NLP), machine learning (ML), and robotics …

  Artificial intelligence (AI) and its uses permeates many business and technology discussions in today’s workplace. While some are unsure about its application, the undeniable truth remains: AI presents boundless opportunities for efficiency and innovation. One …

  Administrative and support employees are the unsung heroes running the back office. They have some of the more mundane, repetitive tasks that drive business operations. Their work is critical, and their responsibilities are vast. Data …

  Your team is tasked with developing a new employee training program and you take charge in choosing the key elements for the program to ensure it meets learning styles and preferences of your colleagues. You initially …

  We've all been there – you just finished a long meeting, and your notes fall short of what you really need. Maybe you recorded the meeting, thinking you'd review it later for the information you …