Decisions Blog

Agility at Scale: Adapting to Change with Rule-Driven Automation

by Cecelia Troyan, on February 7, 2025
  The pressure is on for organizations everywhere. From evolving customer expectations to regulatory demands, competitive disruptions, and rapid technological advancements, staying ahead can feel like a constant uphill battle.   Agility is the foundation of resilience and …

Unleashing the Hidden Potential of IoT Data

by Cecelia Troyan, on January 28, 2025
  The Internet of Things (IoT) is generating an unprecedented volume of real-time data from connected devices, creating immense opportunities for businesses to innovate. From smart factories to connected fleets, IoT has become a significant component …

Insurance That Fits: The Impact of Tailored Insurance Policies  

by Cecelia Troyan, on January 24, 2025
  Insurance customers have no shortage of options. With so many choices and constant technological advancements, they expect more than just a one-size-fits-all approach to their coverage. They want insurance tailored to their unique needs and …

3 Cost-Saving Strategies for Financial Institutions 

by Cecelia Troyan, on January 20, 2025
  Financial institutions understand best the importance of saving money. Their core mission is centered on managing and optimizing finances, ensuring that every decision strikes the delicate balance between mitigating risk and maximizing revenue. While automation …

Decisions Earns G2 Winter 2025 Badges

by Cecelia Troyan, on January 6, 2025
  We’re thrilled to share that Decisions has once again been recognized for our innovation, customer satisfaction, and industry leadership with multiple badges in G2’s winter 2025 reports! These accolades reflect our commitment to empowering organizations …

The Pricing Paradox in Insurance and How to Solve It 

by Cecelia Troyan, on December 19, 2024
  Balancing competitive pricing with profitability is a constant challenge for insurers. In an industry where speed, transparency, and accuracy are paramount, traditional pricing methods often fall short. The inability to adapt quickly to regulatory shifts, …

The Evolving Power of Rules Engines: Trends to Watch in 2025 

by Cecelia Troyan, on December 18, 2024
  In a rapidly shifting market, businesses rely on tools that can adapt, optimize, and integrate seamlessly into their operations. Rules engines have emerged as essential components of modern automation strategies, enabling organizations to streamline processes, …

Decisions Named a Major Contender in Everest Group’s Process Orchestration Products PEAK Matrix® 2024

by Cecelia Troyan, on December 12, 2024
  We are proud to announce that Decisions has been recognized as a Major Contender in Everest Group’s Process Orchestration Products PEAK Matrix® Assessment 2024. This year, we’ve advanced on the matrix, signaling our enhanced vision and …

How to Tackle Backlogs in Insurance with Low-Code Process Automation 

by Cecelia Troyan, on December 5, 2024
  For insurance companies, the pressure to innovate and streamline back-end processes is growing, with legacy systems and manual processes often slowing down critical operations. As insurers work to meet regulatory demands, adapt to market shifts, …

What is Agentic AI? Understanding the Future of Autonomous Workflows 

by Cecelia Troyan, on December 4, 2024
  AI is quickly becoming a core feature of everyday business, with chatbots and generative AI tools like ChatGPT providing quick, one-off answers through natural language processing. But the next step in AI technology goes far …

Keep the Core but Get More: Augment Insurance Systems for Ratings and Pricing 

by Cecelia Troyan, on November 18, 2024
  Rating and pricing are among the most essential functions in insurance underwriting, directly impacting risk reduction and profitability. Insurers need precise rating and pricing processes to avoid over- or underpricing, ensure regulatory compliance, and maintain …

Risk-Proof Your Insurance Operations with Low-Code Automation

by Cecelia Troyan, on November 6, 2024
  In the insurance industry, managing risk is not just a responsibility. It's a necessity for sustaining business operations and protecting client trust. Without a proactive approach to risk mitigation, insurers leave themselves vulnerable to inefficiencies, …

Simplify AI Integration with AI.Common 

by Cecelia Troyan, on October 31, 2024
  As AI becomes increasingly essential to business operations, it’s vital for users to quickly adapt to different vendors and models without unnecessary delays or technical barriers. That’s why we’ve introduced AI.Common, a centralized AI management …

Staying Ahead of Risk Assessment Compliance in Banks and Credit Unions 

by Cecelia Troyan, on October 23, 2024
  Risk assessment is a primary function of responsible lending, ensuring banks and credit unions meet strict regulatory requirements while maintaining legal and ethical practices. Failure to comply can result in major financial damage to customers, …

Outdated Systems, Modern Demands: How Automation is Transforming Insurance 

by Cecelia Troyan, on October 22, 2024
  Insurers face mounting pressure to deliver faster, more efficient services while navigating evolving regulatory and market demands. Likewise, as technologies advance, insurance customers expect personalized experiences, quick claims processing, and greater transparency.   Despite these demands, many …

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