Decisions Blog

Workflows are great for standardizing business processes and documenting enterprise knowledge. Automating workflows can streamline operations and help you respond to your customers quicker than your competitor. But, what happens when existing workflows processes don’t …

Well constructed machine learning models can give a business a competitive advantage by helping make more nimble decisions but ML models should not be left to themselves. Companies that can make decisions faster can capture …

New Ocean improves health outcomes and lowers costs across organizations by addressing both chronic conditions and lifestyle management. New Ocean uses embedded digital coaching, behavioral science and predictive analytics to help people achieve their health …

The concept of using rules to control business activities has its roots in technological advancements going back to the 1980s. Over the course of their history, business rules have always been constrained by the capabilities …

As a subset of overall business process management (BPM), business process automation (BPA) allows you to cut out manual labor and replace it with fast, efficient processes that preserve and enhance quality while also providing …

Businesses around the world are settling into a new normal, which has dramatically changed the way they interact with customers, foster collaboration among teams, and support employees. Many businesses have already had strong flexible work …

Case management in the healthcare industry doesn’t only pertain to the clinical side of operations. Healthcare administrators must account for different business entities and legal regulations when managing patient registration insurance contracts, coding, billing, and …

In these unprecedented times filled with new challenges, uncertainty, and organizational and personal constraints, IT and business leaders are working to adapt their operations in response to COVID-19. To enable these changes, maintain continuity, and …